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App Support

Need help solving a deal or configuring your custom soundtrack? Explore our guides, check the FAQs, or send us a message.

Win-Only Guarantee

Learn how our solver pre-verifies and guarantees every single deal has a verified solution.

Pathfinder Solver

Receive real-time visual guidelines and exact optimal moves directly on your board.

Soundtrack Uploads

Import your own background audio files (.mp3, .wav, .m4a) from your device's Files app.

Frequently Asked Questions

How is every single deal guaranteed to be winnable?

Traditional solitaire programs deal cards randomly, leading to "locked" boards that are impossible to win. Solitaire Win-Only resolves this by running a specialized solver engine in the background.

Before you ever place your first card, the game's search algorithm scans the deal to verify that a successful path to victory exists. If the engine determines a deal is unwinnable, it silently discards it and generates a new one, ensuring a 100% solvable layout every time.

How does the live Pathfinder Solver work?

If you're stuck on a tricky card deal, you can trigger the live Pathfinder Solver from the in-game control dashboard. The solver analyzes your current board layout and gives you the exact, step-by-step optimal move to proceed.

Think of it as a personal coach. You can study the moves suggested by the solver to recognize advanced tableau arrangements and improve your spatial reasoning skills.

What is a Backtrack Alert and how does it help?

Although every deal is 100% solvable, you might still make a wrong move and find yourself temporarily blocked. That is where Backtrack Alerts come in.

When you are stuck, the game sweeps your entire move history and tells you exactly how many times to press Undo (e.g., "Undo exactly 3 times") to get back onto a winnable path. This eliminates frustration while maintaining the strategic value of the puzzle.

How do I upload custom soundtracks?

To listen to your favorite tracks while you play:

  • Open the game's settings panel.
  • Tap the Upload Soundtrack option.
  • Select your preferred audio files (supporting .mp3, .wav, and .m4a) from your device's Files storage.

Your uploaded tracks are saved strictly locally inside your browser sandbox and play automatically while you solve boards.

Is my privacy protected? Does the game track me?

Yes, your privacy is completely secure. Solitaire Win-Only is built with a privacy-first, local-only architecture:

  • 100% Offline: No internet connection is required to play, solve, or manage your states.
  • No Data Tracking: We do not track, collect, or transmit your statistics, high scores, or files to any external server. Everything is stored locally on your device.
  • Zero Ad Clutter: We do not include commercial ad SDKs, analytics tracking networks, or invasive popups.

Get in Touch

Direct Email Support

For any technical questions, feedback, or inquiries, please contact us directly at:

support@eastsidegroups.com

Response Time

We typically review all inquiries and respond within 24 hours.